The management and employees are jointly committed to high product and process quality. Continuous improvement of all products and processes is an important part of our daily work. In the spirit of this shared commitment, the following principles are to be understood as the highest guidelines that determine the actions of management and employees.

 Guiding principles 

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Customer focus
We focus on the requirements and expectations of our customers and are focused on customer-specific solutions. The pursuit of increasing customer satisfaction shapes our actions.

Quality
Comprehensive quality is the only basis for customer-oriented and long-term successful products and services. Our strategy is based on process quality, product quality and relationship quality.

Continuous improvement
We are committed to regularly reviewing our processes to ensure product quality and the effectiveness of our management system to continuously improve.

Competence
Every activity within our processes should, if possible, be able to be carried out by at least two employees. Training and induction are intended to ensure that every employee can be used for multiple tasks.

Environmental Protection
We are committed to the careful use of our environmental resources by striving to avoid environmental pollution.

Compliance
We ensure that our products and services comply with general and legal requirements.

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Release: December 19, 2022

Dominik Kiefer / Joachim Stiefken
Managing Director